Effective Date: 3/30/2025

At Gypsy Souls Coffee, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us. By using our site, you agree to the terms outlined here.

Information We Collect

When you shop with us or interact with our site, we may collect:

• Personal Information: Your name, email address, billing and shipping address, phone number, and payment information (via secure third-party processors).

• Order Details: Products purchased, transaction amounts, and fulfillment info.

• Device & Usage Info: IP address, browser type, device details, pages viewed, and cookies (via Shopify, Google Analytics, or Meta Pixel).

• Marketing Data: Email preferences, clicks, and engagement with newsletters or promotions (if you opt in).

How We Use Your Information

We use the information we collect to:

• Fulfill your orders and deliver your products

• Communicate with you about orders, updates, or promotions

• Improve our website, services, and customer experience

• Detect and prevent fraud or abuse

• Send marketing emails or SMS (only with your consent)

Sharing Your Information

We only share your information with trusted third parties when necessary:

• Shopify – powers our online store

• Payment Processors (like Shopify Payments or PayPal) – handle transactions securely

• Email/SMS Platforms (like Klaviyo or Mailchimp) – if you’ve opted into our emails or texts

• Shipping Carriers – to deliver your orders

• Analytics Tools (like Google Analytics or Meta Pixel) – to help us understand site traffic

We never sell your personal information.

Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

• Keep your cart active

• Remember your preferences

• Analyze traffic and behavior

• Deliver personalized ads (e.g., on Facebook or Instagram)

You can adjust your browser settings to reject cookies, but this may impact site functionality.

Marketing & Communications

If you subscribe to our email list or SMS updates, we may send you promotions, news, and updates. You can unsubscribe at any time using the link in our emails or by replying STOP to any SMS.

We respect your inbox and your boundaries.

GDPR & CCPA Compliance

If you're located in the European Union (GDPR) or California (CCPA), you have rights including:

• Requesting access to your personal data

• Requesting deletion of your data

• Opting out of data collection or sale

To exercise these rights, email us at [your email] with the subject line “Privacy Request.”

How We Protect Your Data

We take data security seriously. Your payment information is encrypted, and we follow industry best practices to prevent unauthorized access, disclosure, or alteration.

However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors. If you are a parent and believe we have collected information from your child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: support@gypsysoulscoffee.com